Legal

Pockt Terms of Service

Effective 2026-06-09, last updated 2026-06-09

1. Introduction and acceptance

Welcome to Pockt. These Terms of Service (the "Terms") form a legally binding agreement between AYEYE IO LTD, a company registered in England and Wales under company number 05113299 and having its registered office at Millhouse, 32-38 East Street, Rochford, Essex SS4 1DB, trading as "Pockt" ("Pockt", "we", "us", or "our"), and the individual or business accessing or using the Services (the "Customer", "you", or "your").

By creating an account, clicking "I agree" (or a similar control), or otherwise accessing or using the Services, you agree to be bound by these Terms, our Privacy Policy (available at https://pockt.studio/privacy), and any other policies referenced here. If you do not agree, do not use the Services.

If you are accepting these Terms on behalf of a business, you represent that you have the authority to bind that business, and "you" refers to that business.

2. Definitions

Capitalised terms used in these Terms have the meanings set out below.

"Account" means the user account created to access the Services.
"Content" means any material made available through the Services, including Input, Output, and any other files, images, videos, audio, text, or data.
"Credits" means the prepaid units of consumption used to run Pipelines and related operations on the Services. Credits have no cash value and are not redeemable for money.
"Input" means any data, image, video, audio, text, reference material, prompt, or other content that you upload, transmit, or otherwise submit to the Services.
"Output" means any image, video, audio, caption, tag, derivative image, or other artefact produced by the Services (including by a Pipeline) in response to Input.
"Pipeline" means a pre-configured, multi-step workflow within the Services that combines AI generation, post-processing, tagging, quality checks, and other operations to produce Output.
"Services" means the Pockt web application, the underlying infrastructure, and any related documentation, features, or functionality we make available, including Pipelines, collections, the Inbox, Drop In, Backstage, Brand, Media, and Settings.
"Subscription" means a recurring paid plan to the Services, as selected by the Customer (for example Sample, Atelier, Maison, or Couture) and managed through our payment processor.
"Third-Party Providers" means the third-party AI, infrastructure, payments, and distribution services that Pockt integrates with or relies on to deliver the Services.
"Workspace" means the account environment within the Services under which your billing, Credits, collections, Content, and other resources are grouped. Each Account has one Workspace.

3. Eligibility and accounts

3.1. Eligibility. To use the Services, you must be at least 18 years old (or the age of majority in your jurisdiction, if higher) and able to form legally binding contracts under applicable law. The Services are intended for business, creative, and professional use; they are not directed at children.

3.2. Account registration. To access the Services, you must register an Account, typically by providing a name, email address, and password (or authenticating through a supported identity provider). You agree to provide accurate, current, and complete information during registration and to keep that information up to date.

3.3. Security. You are responsible for safeguarding your Account credentials and for all activity that occurs under your Account. You must notify us promptly at simon.jennings@ayeye.io of any suspected unauthorised access or security incident. We may require reset of credentials, additional verification, or temporary suspension of an Account in response to a suspected security event.

3.4. Refusal and termination of Accounts. We may, in our reasonable discretion, refuse to create, suspend, or terminate an Account where we believe doing so is necessary to protect the Services, other users, or third parties, or to comply with law.

4. Your account and workspace

4.1. One account, one workspace. The Services are organised around your Workspace. Each Account has a single Workspace, and your Content, collections, Credit balance, Subscription, and billing information are owned and administered at the Workspace level. Pockt does not currently offer shared team accounts, multiple seats, or sub-user roles; the Services are designed for a single account holder.

4.2. Your responsibility. You are responsible for all use of the Services under your Account, including compliance with these Terms and applicable law, and for any Content you submit or generate.

4.3. Sharing outside the Services. If you choose to share Output or account access with others outside the Services, you do so at your own risk and remain responsible for that use under these Terms.

5. Subscription plans and the Credit model

5.1. Plans. The Services are offered through paid plans, each with defined entitlements (including monthly included Credits, concurrent job limits, batch size limits, and queue priority):

Sample - the entry plan, with a monthly Credit allowance for evaluation and light use.
Atelier - increased concurrency, larger batch sizes, and a larger monthly Credit allowance.
Maison - further increased entitlements and higher queue priority.
Couture - the highest entitlement tier, with the largest Credit allowance and the highest queue priority.

Plan entitlements and pricing are published on our website and in the Services, and may be updated from time to time. Material increases to pricing will be notified in advance and will take effect at the start of the next Subscription period.

5.2. Credits. Running a Pipeline, generating Content, or performing certain other operations consumes Credits. Each Pipeline displays its Credit cost in the Services before you run it. Credits are denominated solely in the Services' internal units, have no cash value outside the Services, and are non-transferable except as expressly permitted.

5.3. Monthly allowance. Paid plans include a monthly allowance of included Credits, granted at the start of each monthly cycle. This applies to both monthly and annual plans: on an annual plan, the included Credits are released once per month across the year (not as a single yearly lump sum).

5.4. Credit packages and top-ups. You may purchase additional Credit packages through the Services at the then-current prices (for example Credit Boost, Media Reserve, and Production Reserve).

5.5. Credit expiry. Monthly-allowance Credits that remain unused at the end of a monthly cycle expire and are not carried forward. This applies on both monthly and annual plans (on an annual plan, each month's released allowance expires at the end of that month). Credits acquired through paid top-up packages do not expire except where required by applicable law or where an Account is closed or terminated.

5.6. Insufficient Credits. The Services verify the Credit balance before each job and prevent execution when the balance is insufficient. We are not obliged to run jobs, complete jobs, or refund Credits where a job is cancelled or fails for reasons outside our reasonable control.

5.7. No resale. Credits may not be resold or used to provide services to third parties.

6. Billing, renewals, cancellations, and refunds

6.1. Stripe. Paid Subscriptions and Credit purchases are processed by our payment processor, Stripe Payments Europe, Ltd. and its affiliates ("Stripe"). By providing payment details, you authorise us (directly or via Stripe) to charge the applicable fees. Your use of Stripe is subject to Stripe's own terms and privacy policy.

6.2. Billing cycles. Subscriptions are billed monthly or annually in advance, as selected by the Customer. Credit packages are charged at the time of purchase.

6.3. Auto-renewal. Subscriptions automatically renew for successive periods of the same length at the then-current price, unless cancelled before the renewal date through the Services.

6.4. Cancellation. You may cancel a Subscription at any time through the Services. Cancellation takes effect at the end of the then-current billing period, after which no further Subscription fees will be charged. Access to paid features and any unused monthly Credit allowance ends at the close of the paid period. Our Refund and Cancellation Policy (https://pockt.studio/refund) sets out the detail.

6.5. Refunds. Except where required by applicable law, fees paid for Subscriptions and Credit purchases are non-refundable. We may, in our sole discretion, offer pro-rata refunds or Credit compensation for service incidents or billing errors. See our Refund and Cancellation Policy.

6.6. Failed payments. If a payment fails, we may suspend Subscription entitlements (such as the monthly Credit allowance, increased concurrency, and batch limits) until payment is resolved. We may terminate the Subscription for non-payment after reasonable notice. Where a Subscription lapses, prepaid top-up Credits remain associated with the Account but cannot be used until an active Subscription is restored.

6.7. Taxes. Fees are stated exclusive of VAT, sales tax, and other similar taxes, which the Customer is responsible for paying where applicable. Where we are required to charge VAT, it is shown at checkout and on your receipt. Our UK VAT registration number is GB839353696.

6.8. Price changes. We may update Subscription pricing and Credit package prices. Changes take effect at the start of the next billing period, and we will provide reasonable notice.

7. Acceptable use

7.1. General. You agree to use the Services only for lawful purposes and in accordance with these Terms. You are responsible for all Input you submit and all Output generated through your Account.

7.2. Prohibited uses. You must not, and must not permit any third party to use the Services (or any Input or Output) to:

violate any applicable law, regulation, or third-party right;
generate, store, transmit, or distribute Content that is unlawful, defamatory, harassing, threatening, hateful, or that infringes intellectual property, privacy, or publicity rights;
generate, solicit, or attempt to generate Child Sexual Abuse Material (CSAM) or any Content that sexualises minors;
generate non-consensual sexual imagery, non-consensual intimate imagery, or sexual Content depicting any real person without that person's documented consent;
create or use "deepfake" or face-swap Content to impersonate, defame, harass, defraud, or otherwise misrepresent any real person without their documented consent, or to interfere with elections or democratic processes;
impersonate any individual or entity, including Pockt staff, or misrepresent the origin or authorship of Content;
generate Content that promotes or facilitates self-harm, terrorism, extremist violence, the manufacture of weapons, illegal drugs, fraud, or other seriously harmful activity;
attempt to defeat, bypass, or reverse engineer the safety, moderation, rate-limiting, or quality-check systems of the Services;
use the Services to train, fine-tune, evaluate, or benchmark a competing AI model or service;
scrape, crawl, copy, or harvest data from the Services beyond what is expressly permitted; access the Services through unauthorised means; or resell, sublicense, rent, lease, or provide the Services as a service bureau to any third party;
transmit viruses, malware, or any code intended to disrupt, damage, or gain unauthorised access to systems or data;
submit Input that includes special-category personal data (for example health, biometric, or financial account data) except where expressly permitted and where you have all required legal bases; or
use the Services in any way that imposes a disproportionate load on our infrastructure or that of our Third-Party Providers.

7.3. Enforcement. We may investigate suspected breaches of this section, remove Content, suspend Pipelines, limit or revoke access to features, and suspend or terminate Accounts in accordance with Section 17.

8. User content: ownership, warranty, and licence

8.1. Ownership of Input. As between you and Pockt, you retain all rights, title, and interest in your Input. Pockt does not claim ownership of your Input.

8.2. Licence to operate the Services. You grant Pockt and its Third-Party Providers a worldwide, non-exclusive, royalty-free licence to host, store, copy, transmit, display, process, and create derivative works of your Input solely to the extent necessary to operate, maintain, secure, support, and improve the Services and to produce Output in response to your instructions. This licence is non-sublicensable except to Third-Party Providers acting on our behalf and ends when the Input is deleted, except where continued retention is required for legal, security, audit, or backup purposes.

8.3. No use of Input to train foundation models. Pockt does not use your Input to train publicly released foundation AI models, and we contractually require Third-Party Providers not to do so where such controls are available. Pockt may use aggregated, anonymised, or pseudonymised operational data (for example, timing, success rates, error patterns) to operate, improve, and secure the Services. Where Pockt wishes to use identifiable Customer Content for model fine-tuning or benchmarking beyond ordinary operation of the Services, it will do so only with your explicit consent.

8.4. Customer warranties. You represent and warrant that:

you have all necessary rights, consents, licences, and permissions to submit each Input to the Services and to grant the licence in Section 8.2;
each Input does not infringe any third-party right (including copyright, trademark, trade secret, privacy, or publicity rights);
you have obtained all required consents from any identifiable individual whose likeness, voice, or personal data is included in an Input; and
each Input complies with these Terms and with applicable law.

8.5. Take-down. We may remove, quarantine, or refuse to process any Input or Output that we reasonably believe breaches these Terms, infringes a third-party right, or violates applicable law.

9. AI-generated Output: ownership, rights, and limitations

9.1. Ownership of Output. Subject to your compliance with these Terms and payment of applicable fees, Pockt assigns to you all rights, title, and interest that Pockt has in Output generated by the Services for you, to the maximum extent permitted by applicable law and by the terms of the Third-Party Providers involved in generating that Output.

9.2. Non-exclusivity and non-uniqueness. AI-generated Output may be similar or substantially similar to Output produced for other customers using comparable Input or settings. You acknowledge that the Services do not guarantee that Output is unique, novel, or non-infringing, and you are responsible for reviewing Output for fitness for its intended use.

9.3. Limits imposed by Third-Party Providers. Output may be subject to rights, restrictions, or usage terms imposed by Third-Party Providers (for example, restrictions on commercial use for particular AI model outputs). Where such restrictions apply, we will surface them in the Services where reasonably practicable; you are responsible for complying with them.

9.4. No ownership in the underlying AI models. Nothing in these Terms grants you any rights in or to the underlying AI models, weights, training data, or technology used to generate Output.

9.5. No legal, medical, financial, or other professional advice. Output does not constitute professional advice. You must not rely on Output for decisions requiring professional judgement without appropriate human review.

9.6. Disclosure of AI use. You are responsible for complying with any legal or platform-level obligations to disclose the use of AI in your Content (for example, platform-specific labelling rules for AI-generated Content).

10. Third-Party AI providers and dependencies

10.1. Dependencies. The Services are built on top of multiple third-party AI and infrastructure providers, which currently include (without limitation) image, video, and audio generation providers, vision and large language model providers, video composition and captioning providers, text-to-speech and music providers, cloud infrastructure and storage providers, our payment processor, and automation/distribution providers. Pockt may add, change, or remove Third-Party Providers at any time, at its sole discretion.

10.2. No endorsement. Pockt does not control or endorse Third-Party Providers. Third-Party Providers are independent of Pockt, and their terms, privacy policies, availability, pricing, and capabilities may change without notice.

10.3. No guarantee of specific providers or models. Pockt does not guarantee that any particular Third-Party Provider, AI model, or specific feature of a Third-Party Provider will remain available through the Services. Where a Third-Party Provider ceases to be available or materially changes its terms, we may substitute it, remove a related feature, or modify the relevant Pipeline, and we will use reasonable efforts to provide comparable functionality.

10.4. Pass-through limitations. Limits, rate limits, policy decisions, content restrictions, or outages at a Third-Party Provider may affect the Services. Output that a Third-Party Provider refuses to produce (for example because of its content policies) cannot be produced by Pockt. Where reasonably possible, the Services will auto-retry transient errors and safety-policy blocks; otherwise, the relevant Pipeline step will fail and Credits will be handled in accordance with Section 5.

10.5. Data flow to Third-Party Providers. You acknowledge that Input, Output, and related metadata may be transmitted to Third-Party Providers to the extent necessary to operate the Services. Our Privacy Policy describes these data flows in more detail.

11. Content safety, moderation, and quarantine

11.1. Automated safety checks. Input and Output are automatically screened for disallowed Content (including CSAM, sexual Content, and other prohibited categories) using vision AI and related tooling. Every uploaded image is scanned; every AI-generated image is validated before delivery; AI-generated video is screened for specific artifacts (for example, backwards motion or garment morphing).

11.2. Three-tier response. Validation produces one of three outcomes:

Pass - the Input or Output is allowed through.
Warn - the Input or Output is quarantined and referred to admin review.
Block - the Input or Output is rejected outright.

11.3. Auto-retry. Where an AI-generated asset fails a safety or quality check, the Services may automatically retry the generation step so that only compliant, acceptable Output reaches your Inbox.

11.4. Quarantine review. Pockt operates a quarantine queue for flagged Content, reviewed by authorised Pockt personnel. You acknowledge that Pockt may view, retain for a reasonable period, and make enforcement decisions about quarantined Content.

11.5. Our right to act. We may, at any time and without prior notice, block, remove, quarantine, or refuse to process Content, revoke access to a Pipeline, or suspend an Account where we reasonably believe doing so is necessary to comply with law, enforce these Terms, protect users, or protect the Services. Where practicable, we will notify you of material enforcement actions.

11.6. Reporting. To report suspected abuse, infringement, or unsafe Content, contact us at simon.jennings@ayeye.io.

12. Social publishing and third-party integrations

12.1. Publishing integrations. The Services may offer integrations that prepare Content for publication to third-party platforms (for example, via automation services). The payload delivered includes Output, generated captions, hashtags, and aspect-ratio-validated media.

12.2. Your responsibility. You are solely responsible for:

configuring and securing your own third-party integrations and destinations;
complying with the terms of service, content policies, labelling requirements (including AI-disclosure labelling), and advertising rules of each destination platform; and
obtaining any required rights and consents to publish Output, including model releases, brand authorisations, and music licences.

12.3. No endorsement of destinations. Pockt does not endorse, operate, or control any third-party distribution platform and is not responsible for outcomes on those platforms (for example, content removals, account suspensions, reach, or monetisation decisions).

13. Asset lineage, logs, and data retention

13.1. Asset lineage. The Services record, for each Output, an "asset lineage" - a record of how that Output was produced and a link back to the source Input. You may view this lineage through the Services.

13.2. Operational logs. We maintain operational logs (for example, job logs, API logs, audit logs for administrative actions) for the purposes of operating, monitoring, securing, billing, and improving the Services, and for investigating incidents and abuse.

13.3. Retention. We retain Input, Output, asset lineage, and related metadata while your Account is active, and for a reasonable period after closure or termination for legal, billing, backup, and audit purposes. Specific retention periods are described in our Privacy Policy.

13.4. Deletion. You may delete individual items, collections, and capsules through the Services, and you may delete your entire Account from your Settings. Deletion initiates removal across primary storage, subject to routine backup cycles and legal holds. Permanent deletion from backups may take up to 90 days.

13.5. Export. Before termination or account closure, you are responsible for exporting Content you wish to retain, using the export mechanisms provided by the Services. After termination, we may delete your Content without further notice except where required to retain it by law.

14. Data protection and privacy

14.1. Privacy Policy. Our handling of personal data is governed by our Privacy Policy, available at https://pockt.studio/privacy, which forms part of these Terms. These Terms do not themselves describe our privacy practices in detail.

14.2. Processing arrangements. For most personal data processed through the Services, Pockt acts as the data controller. Where you submit Input containing personal data about other individuals, you are responsible for having a lawful basis to do so. Where a separate data processing arrangement is required by applicable data protection law, it is available on request, where applicable.

14.3. Your responsibilities. You are responsible for ensuring that you have a lawful basis for each category of personal data you submit as Input, for providing appropriate notices to data subjects, and for responding to data-subject requests concerning your own Content, supported by the tools we provide in the Services.

15. Intellectual property of the Services

15.1. Pockt IP. The Services, including the Pockt software, UI, Pipelines, documentation, logos, branding, style presets, post-processing engine, tagging taxonomies, analytics, and underlying technology (excluding your Input and Output owned by you under Section 9) are and remain the exclusive property of Pockt and its licensors. Except for the rights expressly granted in these Terms, no rights in the Services are granted to you by implication, estoppel, or otherwise.

15.2. Feedback. If you provide feedback, suggestions, or ideas about the Services, you grant us a worldwide, perpetual, irrevocable, royalty-free licence to use, reproduce, modify, and exploit that feedback without obligation to you.

15.3. Trademarks. "Pockt" and related logos and marks are trademarks of AYEYE IO LTD. You must not use our marks without our prior written consent, except for fair and accurate reference to the Services.

15.4. Infringement reports. To report suspected infringement of intellectual property rights in Content hosted on the Services, contact us at simon.jennings@ayeye.io with sufficient detail to identify the Content and the right asserted. We will respond in accordance with applicable notice-and-takedown procedures.

16. Service availability, beta features, and changes to the Services

16.1. Availability. We use commercially reasonable efforts to make the Services available. The Services are provided on an "as available" basis and may be temporarily unavailable for maintenance, upgrades, or reasons outside our reasonable control. We do not offer a specific uptime commitment under these Terms, unless a separate service-level agreement applies.

16.2. Beta features. From time to time we may make features, Pipelines, models, or integrations available on a beta, alpha, preview, or "early access" basis ("Beta Features"). Beta Features are provided "as is", may be incomplete, may change or be discontinued without notice, and are excluded from any warranties and from any service-level commitments. Aggregate liability in respect of Beta Features is capped as set out in Section 19.

16.3. Changes to the Services. We may add, modify, or remove features, Pipelines, style presets, Third-Party Providers, or integrations at any time. Where a change materially and adversely affects paid functionality, we will give reasonable advance notice where practicable.

17. Suspension and termination

17.1. Termination by you. You may terminate your Subscription or close your Account at any time through the Services. Subscription termination takes effect at the end of the then-current billing period.

17.2. Suspension and termination by Pockt. We may suspend or terminate an Account, a Subscription, or access to any part of the Services, with or without notice, where we reasonably believe:

you are in material breach of these Terms and (where the breach is curable) have failed to cure it within a reasonable period after notice;
continued use creates a security, legal, or reputational risk to Pockt, to other users, or to third parties;
you have repeatedly generated or attempted to generate prohibited Content;
payment has failed or is materially overdue; or
we are required to do so by law or by a Third-Party Provider.

17.3. Effect of termination. Upon termination, your right to use the Services ends, and we may delete Input and Output after a reasonable retention period, subject to Section 13. Accrued fees remain payable. Sections of these Terms that by their nature should survive termination (including intellectual property, disclaimers, limitation of liability, indemnification, and dispute resolution) survive termination.

17.4. Export before termination. You are responsible for exporting any Content you wish to preserve before the end of your paid period or before termination.

18. Disclaimers

18.1. "As is". Except as expressly stated in these Terms, the Services, Pipelines, Output, and Beta Features are provided "as is" and "as available" without warranties of any kind, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, accuracy, non-infringement, quiet enjoyment, or title.

18.2. No guarantee of results. We do not guarantee that the Services will meet your requirements, that Output will be accurate, consistent, unique, safe for a particular use, free from errors or biases, or non-infringing. You are responsible for reviewing Output, including through human review where appropriate.

18.3. Third-Party Providers. Pockt does not warrant Third-Party Providers or their services. Third-Party Providers may change their offerings, pricing, or terms at any time.

18.4. Jurisdiction-specific rights. Some jurisdictions do not allow certain disclaimers. Where those rules apply, the disclaimers in this section apply to the maximum extent permitted by applicable law, and nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law (including your statutory rights as a consumer, where they apply).

19. Limitation of liability

19.1. Excluded damages. To the fullest extent permitted by law, Pockt, its affiliates, and their respective officers, directors, employees, and agents will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages; any loss of profits, revenue, goodwill, data, or business opportunity; or the cost of procuring substitute goods or services, even if advised of the possibility of such damages.

19.2. Liability cap. To the fullest extent permitted by law, Pockt's total aggregate liability to you under or in connection with these Terms and the Services, whether in contract, tort (including negligence), statute, or otherwise, is capped at the greater of (a) the fees paid by you to Pockt in the twelve (12) months preceding the event giving rise to the claim, or (b) one hundred US dollars (USD 100).

19.3. Beta Features. Notwithstanding Section 19.2, our total aggregate liability in respect of Beta Features is capped at one hundred US dollars (USD 100).

19.4. Excluded liabilities. Nothing in these Terms limits liability that cannot be limited under applicable law (including liability for fraud, gross negligence, wilful misconduct, death or personal injury caused by negligence, or any other liability that cannot be excluded by law).

20. Indemnification

20.1. Your indemnity. You agree to defend, indemnify, and hold harmless Pockt, its affiliates, and their respective officers, directors, employees, and agents from and against any third-party claims, damages, liabilities, costs, and expenses (including reasonable legal fees) arising out of or relating to:

your Input, Output used by you, or other Content submitted through your Account;
your breach of these Terms or of applicable law;
your use of the Services in a way not authorised by these Terms, including any use of Output that infringes third-party rights or violates any platform or jurisdictional rule; or
any dispute between you and a third-party destination platform.

20.2. Pockt indemnity (IP). Where Pockt reasonably believes the Services, as used in accordance with these Terms, infringe a third party's intellectual property rights, Pockt may, at its option: (i) procure the right for you to continue using the Services; (ii) modify or replace the relevant component to make it non-infringing while preserving materially equivalent functionality; or (iii) terminate the affected part of the Services and refund any pre-paid fees for the unused portion of the Subscription period. This Section 20.2 states Pockt's sole liability, and your exclusive remedy, for any third-party intellectual property infringement claim arising from the Services.

20.3. Procedure. Each party's indemnity obligations are conditional on the indemnified party (a) giving prompt written notice of the claim, (b) granting the indemnifying party reasonable control over the defence and settlement, and (c) providing reasonable cooperation at the indemnifying party's expense.

21. Changes to these Terms

We may update these Terms from time to time. When we do, we will update the "Last updated" date above and, for material changes, notify you through the Services or by email. Material changes take effect no earlier than thirty (30) days after notice, unless a shorter period is required for legal or security reasons. Continued use of the Services after the effective date of a change constitutes acceptance of the updated Terms. If you do not agree to a material change, your sole remedy is to stop using the Services and cancel your Subscription before the change takes effect.

22. Governing law and dispute resolution

22.1. Governing law. These Terms, and any non-contractual obligations arising out of or in connection with them, are governed by the laws of England and Wales, without regard to conflict-of-law rules.

22.2. Venue. Subject to Section 22.3, the courts of England and Wales have exclusive jurisdiction over any disputes arising out of or in connection with these Terms. The parties submit to the jurisdiction of those courts. Nothing in this section deprives a consumer of the protection of mandatory consumer-protection rules of their country of residence, where those apply.

22.3. Injunctive relief. Either party may seek urgent injunctive or equitable relief in any competent court to protect its intellectual property, confidential information, or security interests.

22.4. Time limitation. Except where prohibited by applicable law, any claim under these Terms must be brought within one (1) year of the event giving rise to the claim.

23. Miscellaneous

23.1. Assignment. You may not assign or transfer these Terms, in whole or in part, without our prior written consent. Pockt may assign these Terms to an affiliate or in connection with a merger, acquisition, or sale of assets.

23.2. Severability. If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions remain in full force, and the invalid provision will be interpreted to reflect the parties' original intent to the extent permitted.

23.3. No waiver. A failure or delay in enforcing any right under these Terms is not a waiver of that right.

23.4. Entire agreement. These Terms, together with the Privacy Policy and the Refund and Cancellation Policy, constitute the entire agreement between the parties regarding the Services and supersede all prior agreements on that subject.

23.5. Relationship. The parties are independent contractors. These Terms do not create any partnership, agency, joint venture, franchise, or employment relationship.

23.6. No third-party beneficiaries. These Terms do not confer any rights on any person other than the parties.

23.7. Notices. Notices to Pockt must be sent to simon.jennings@ayeye.io or to AYEYE IO LTD, Millhouse, 32-38 East Street, Rochford, Essex SS4 1DB. We may give notices by email to your registered email address, by notifications in the Services, or by posting on our website.

23.8. Force majeure. Neither party is liable for failure or delay in performance caused by events beyond its reasonable control (for example denial-of-service attacks, utility or internet failures, failures of third-party hosting or AI services, strikes, fire, natural disasters, war, terrorism, pandemic, or governmental action).

23.9. Export controls and sanctions. You represent that you are not located in, organised under the laws of, or ordinarily resident in a jurisdiction subject to comprehensive trade sanctions, and that you are not included on any applicable sanctions or restricted-party list. You agree to comply with all applicable export-control and sanctions laws when using the Services.

23.10. Marketing reference. Unless you opt out by notice to simon.jennings@ayeye.io, Pockt may identify you as a customer using your name and logo on the Pockt website and in marketing materials. Any more detailed case study or quote requires your prior written approval (not to be unreasonably withheld).

24. Contact

For questions about these Terms, to report abuse or infringement, or to exercise any right under these Terms, contact:

Email: simon.jennings@ayeye.io
Postal address: AYEYE IO LTD (trading as Pockt), Millhouse, 32-38 East Street, Rochford, Essex SS4 1DB
Company number: 05113299 (registered in England and Wales)
UK VAT: GB839353696